Building a Winning Business Development Culture

For those of us involved in economic development, we know that attracting, growing and keeping quality jobs and investments in Ohio is a complex process. It’s a big reason why our team at JobsOhio wanted to introduce and reinforce a culture of consistent and excellent client response and service across the state.

Through various touch points we met business development expert Carol Johnson, founder of Continuous Dialog and an expert in economic business development techniques. We recognized that she would be a good fit to educate state, regional and local economic development partners on best practices for effective business attraction, retention and expansion efforts. In late 2016, we contracted with Carol for business development training specifically for economic development in Ohio. Through the first quarter of 2018, roughly 140 staff members from JobsOhio and the regional network attended a series of trainings: 1) Building a Competitive Advantage to Win, 2) Leveraging Our Strengths and 3) Thriving in a Coaching Culture.

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